Holidays at the 4-star Hotel Wiesenegg
FAQ and booking information
How can I settle my bill at Hotel Wiesenegg?
You can settle your bill on-site by cash, debit card, or credit card (Visa, Mastercard, or American Express).
Where can I take out travel cancellation insurance?
You can take out travel cancellation insurance with Europäische Reiseversicherung, our partner insurer. You can find all the information here.
What cancellation policy applies for a stay at Wiesenegg?
Our cancellation policy is based on the General Terms and Conditions of the Austrian hotel industry; however, we have adapted it to offer our guests even greater flexibility:
- free of charge up to 28 days before arrival
- 70% from 28 days to 7 days before arrival
- under 7 days, we charge 90%
Unless otherwise agreed, the Austrian Hotel Contract Terms and Conditions apply.
What is the deposit amount required upon booking?
We will be happy to send you your personalized offer with all the relevant information. You will also find these terms in the booking confirmation for your online reservation.
What wellness facilities are available at Wiesenegg?
Guests can enjoy our newly redesigned wellness and spa area (renovated in 2021): Wellness & Spa.
Are EV charging stations available on-site?
We offer 2 on-site EV charging stations for our guests, available for a fee.
Is parking available at the hotel?
Yes, guests have access to on-site parking directly in front of the hotel.
Where is Hotel Wiesenegg located?
Hotel Wiesenegg is located between the villages of Saalbach and Hinterglemm. Read more about the distance to the village centers here.
What meal plans are available for booking at Hotel Wiesenegg?
Our guests enjoy our half-board package, including breakfast and dinner, in both summer and winter. NEW starting Winter 25-26! A light afternoon snack from 3:00–4:00 PM, perfect for refueling after an eventful day on the slopes!
What room types are available at Hotel Wiesenegg?
Here you will find the full list of rooms and suites at Wiesenegg.
Are dogs allowed at Hotel Wiesenegg?
Dog per day, excluding food: € 25.00 (dog crate or blanket required!) Out of consideration for other guests, dogs are not permitted in the restaurant, wellness area, or at the swimming pond. Thank you for your understanding!
What is the deduction for booking with breakfast only?
When booking a room with breakfast only, we deduct € 10.00 per night from the daily rate.
From what time can we check in at Hotel Wiesenegg in Saalbach?
You may check into your room from 3:00 PM. Feel free to ask us about our early check-in area!
What is the single room supplement?
For a double room used as a single room, we charge the list price per person/day plus a 50% surcharge.
By what time must we check out at Hotel Wiesenegg in Saalbach?
Check-out at Hotel Wiesenegg is by 10:00 AM. Feel free to ask us about our late check-out area!
Is the JOKER CARD included in the room rate?
Yes, the JOKER CARD is included for our guests during the summer season. Here you can read all about the included services and discounts.